Terms of Use

1. About Row One Club

Row One Club ("Row One Club," "we," "us," or "our") is a private membership community operated by Nolin LeChasseur, based in Toronto, Ontario, Canada. The platform connects verified premium basketball season ticket holders ("STH Members") with verified buyers ("Buyer Members") for the purpose of facilitating private, member-to-member ticket transactions and sharing arena experience information.

Row One Club is a community platform and introduction service. We are not a ticket broker, ticket seller, ticket marketplace, or event organizer. We do not buy, sell, hold, transfer, issue, or guarantee any tickets or right of admission. All ticket transactions on this platform are private agreements made directly between individual members.

Access to Row One Club is by invitation and application only. Membership may be declined or revoked at our sole discretion.

2. Eligibility

To use Row One Club, you must:

• —Be at least 18 years of age
• —Be a natural person (not a corporation, agency, or automated system)
• —Have the legal capacity to enter into binding contracts in your jurisdiction
• —Not be located in a jurisdiction where use of this platform is prohibited
• —Not be subject to sanctions administered by the Office of Foreign Assets Control (OFAC), Global Affairs Canada, or any other applicable sanctions authority

By applying for membership, you represent and warrant that you meet all eligibility requirements.

3. Row One Club is not a party to any ticket transaction

This is the most important section of these Terms. Please read it carefully.

Row One Club provides infrastructure for members to connect with each other. We are not involved in, and expressly disclaim all responsibility for, any ticket transaction that occurs between members, including but not limited to:

• —The price at which any ticket is listed, offered, or sold
• —The accuracy of any listing, including seat location, club access, inclusions, or any other described attribute
• —The validity of any ticket, including whether it will be accepted for entry
• —The fulfillment of any transaction, including delivery, transfer, or payment
• —Any dispute arising between a buyer and seller, including fraud, misrepresentation, non-delivery, or non-payment
• —Compliance with any applicable law governing ticket resale in any jurisdiction, including but not limited to Ontario's Ticket Sales Act, New York Arts and Cultural Affairs Law, New Jersey's ticket resale statutes, or any other federal, provincial, or state law

Members transact entirely at their own risk. Row One Club strongly encourages members to conduct their own due diligence before entering into any transaction, including verifying ticket validity, confirming payment arrangements, and understanding applicable laws in their jurisdiction.

Row One Club does not hold, process, or facilitate payment between members. Any payment arrangement is made directly between buyer and seller. Row One Club is not responsible for payment disputes, fraud, or non-payment.

4. Ticket pricing and applicable law

Ticket resale laws vary significantly by jurisdiction. Members are solely responsible for understanding and complying with the laws applicable to them.

Canadian members: Ontario's Ticket Sales Act prohibits the resale of tickets to events in Ontario above face value. Quebec, British Columbia, and other provinces may have their own regulations. Canadian members are responsible for complying with all applicable provincial and federal laws.

US members: Ticket resale laws vary by state. Some states (including New York, New Jersey, Massachusetts, and Connecticut) impose restrictions on ticket resale prices or require reseller licensing. US members are responsible for complying with all applicable federal, state, and local laws.

Row One Club does not monitor, enforce, or guarantee compliance with ticket resale laws. Listing a ticket on Row One Club does not constitute legal advice or a representation that the transaction is lawful in any particular jurisdiction. Members assume all legal risk associated with their transactions.

5. Member conduct and community standards

Members agree not to:

• —Misrepresent their identity, credentials, or seat holdings during the application process or at any time
• —List tickets they do not own or have the right to transfer
• —Submit false, misleading, or inaccurate arena intel, seat profiles, photos, or other content
• —Use the platform to harass, defraud, or harm other members
• —Share another member's personal information outside the platform without their consent
• —Use the platform for any commercial purpose beyond legitimate peer-to-peer ticket exchange
• —Attempt to circumvent any security, access control, or membership verification measure
• —Use automated tools, bots, or scripts to access or scrape the platform
• —Violate any applicable law or regulation in connection with their use of the platform

Violation of these standards may result in immediate membership revocation without notice or refund.

6. Member-contributed content

Members may contribute content including seat photos, arena intel, experience notes, and reviews ("Member Content"). By submitting Member Content, you:

• —Represent that you own or have the right to share the content
• —Represent that the content is accurate to the best of your knowledge
• —Grant Row One Club a non-exclusive, royalty-free, worldwide license to display, reproduce, and use the content for community and platform purposes
• —Acknowledge that content may be used to generate AI-assisted summaries, clearly marked as such, for the community arena guide

Row One Club does not claim ownership of your content. You retain all rights subject to the license granted above.

Row One Club reserves the right to remove any Member Content that violates these Terms, is flagged by the community, or is determined in our sole discretion to be inaccurate, harmful, or inappropriate. We are not obligated to monitor Member Content but may do so.

7. AI-generated content

Row One Club uses artificial intelligence (Claude by Anthropic) to assist with two functions: (1) pre-screening membership applications, and (2) generating summarized arena guide content from verified member submissions.

AI-generated arena summaries are clearly marked as such on the platform. These summaries are derived from member-submitted content and are provided for informational purposes only. Row One Club does not guarantee the accuracy of AI-generated content and encourages members to verify information independently.

AI application screening assists human review but does not make final membership decisions. All membership approvals and rejections are made by a human administrator.

8. Membership fees and refunds

Membership fees, if applicable, are set at our discretion and communicated at the time of membership approval. Founding STH members admitted during our launch period receive complimentary membership on terms communicated at the time of their admission.

Membership fees, if paid, are non-refundable except where required by applicable law. Membership may be revoked for violation of these Terms without refund of any membership fee.

Row One Club does not process ticket transaction payments. Any fees associated with individual ticket transactions are agreed directly between buyer and seller members and are not collected by Row One Club.

9. Disclaimer of warranties

To the maximum extent permitted by applicable law:

Row One Club is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that: (a) the platform will be uninterrupted, error-free, or secure; (b) any information on the platform, including member-contributed content or AI-generated summaries, is accurate, complete, or current; (c) any ticket transaction facilitated through the platform will be completed, valid, or lawful; or (d) membership will result in successful ticket transactions.

Some jurisdictions do not allow the exclusion of implied warranties. If you are a consumer in such a jurisdiction, some of the above exclusions may not apply to you.

10. Limitation of liability

To the maximum extent permitted by applicable law:

Row One Club, its operators, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of money paid in a ticket transaction; denial of entry to an event; loss of enjoyment; or any other loss arising from your use of the platform or any transaction between members.

Our total aggregate liability to you for any claim arising from these Terms or your use of the platform shall not exceed the greater of: (a) the total membership fees you paid to Row One Club in the twelve months preceding the claim, or (b) CAD $100.

Some jurisdictions, including Quebec, do not allow certain limitations of liability for consumers. If you are a consumer in such a jurisdiction, some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Row One Club and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the platform; (b) your violation of these Terms; (c) any ticket transaction you enter into with another member; (d) any Member Content you submit; or (e) your violation of any applicable law or the rights of any third party.

12. Dispute resolution

Member-to-member disputes: Row One Club is not a mediator or arbitrator for disputes between members. Any dispute arising from a ticket transaction is solely between the buyer and seller. Row One Club may, in its sole discretion, assist in facilitating communication between members in dispute, but is under no obligation to do so and assumes no liability for the outcome.

Disputes with Row One Club: Any dispute between you and Row One Club arising from these Terms or your use of the platform shall be resolved as follows:

• —First, by good-faith negotiation between the parties
• —If unresolved within 30 days, by binding arbitration administered in Toronto, Ontario under the Arbitration Act, 1991 (Ontario)
• —The arbitration shall be conducted in English, with one arbitrator, and the decision shall be final and binding

Class action waiver: You agree to resolve any dispute on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration against Row One Club, to the extent permitted by applicable law.

Quebec consumers: Nothing in this section limits the rights of Quebec consumers under the Consumer Protection Act (Quebec) or other applicable Quebec law.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to the arbitration clause above, you consent to the exclusive jurisdiction of the courts of the Province of Ontario for any dispute not subject to arbitration.

US members: By using Row One Club, US-based members consent to the application of Ontario law and Ontario jurisdiction, subject to any mandatory protections available under the laws of their state of residence that cannot be waived by contract.

14. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy. Row One Club complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec's Act respecting the protection of personal information in the private sector (Law 25).

15. Termination and membership revocation

Row One Club reserves the right to suspend or terminate your membership and access to the platform at any time, with or without notice, for any reason including but not limited to violation of these Terms, conduct harmful to other members, or at our sole discretion.

You may cancel your membership at any time by contacting us at hello@rowone.club. Upon cancellation or termination, your right to access the platform ceases immediately. Sections of these Terms that by their nature should survive termination shall survive, including Sections 3, 6, 9, 10, 11, 12, and 13.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the effective date and notify active members by email. Your continued use of the platform after the effective date of updated Terms constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you must discontinue use of the platform.

17. Miscellaneous

Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Row One Club regarding your use of the platform and supersede all prior agreements.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.

No partnership or agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Row One Club.

Language: These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version prevails, except where required by applicable law (including Quebec language law requirements).

Contact

Questions about these Terms: hello@rowone.club
Row One Club · Toronto, Ontario, Canada